- 1×Tom yumprawn
- 1×Papaya salad
Your agent answers, takes the booking or the order, and it appears on a tablet by your till while the caller is still talking. Someone taps it when it is done, and the customer gets a message to say so. For the busy places that have decided a proper booking system costs more than it saves.
$59 a month on top of your Talkify agent. No setup fee, no lock in, and nothing to install on the tablet.
The board on a counter tablet. An order waiting 19 minutes turns amber on its own.
The phone goes at ten past seven. Someone wipes their hands, takes a booking on the back of a receipt, and puts it somewhere. Half the time nobody rings back, the order is short a side, or the table for six turns up to a room that is full. Not because anyone is careless, but because the person answering was already busy doing something else.
The ticket appears the moment your agent has a name, then keeps updating while the call is still going. The kitchen can start on a big order before the caller has hung up.
If the call drops, whatever was already captured stays, and the rest is recovered from the recording as soon as it ends. No pad, no scrap of paper, no forgetting who it was for.
Big type on dark, laid out like a docket. Party sizes and pickup times are the largest things on the slip because they are what you actually read.
Allergies and access needs get their own red band, never buried in a note. The agent is told to put them there and nowhere else.
One private link, one four digit PIN, once per device. No app to install and no session to expire in the middle of service.
Goes by WhatsApp if their number has it, which is free. Otherwise it goes as a text, at 10c.
One decision, not two. We work out whether WhatsApp or a text will reach them.
Most places tick bookings, orders, or both. If neither word fits what your phone is actually taking, name the third kind yourself and write out what you want the agent to find out, one line at a time. Each line becomes a question on the call and a labelled row on the screen. There is no code and nothing to configure beyond typing it.
Name, how many, and when. The party size sits on the ticket as a single large number because it is the one thing that decides whether you can take it.
The order printed like a docket, with the changes they asked for under each line. Put your menu in your agent's knowledge base and it can answer what is on it and what it costs, too.
You name it and you write the questions. "What the job is." "The address." "Whether anyone will be on site." Three lines typed into a box, and that is the whole setup.
Taking the call is half of it. The other half is a Friday night: something runs out, the kitchen falls behind, a regular rings back to change their order, and at the end of it somebody wants to know how the day went. All of that lives on the same screen.
Your menu sits on the board as a row of taps. Tap what has run out and the agent stops selling it from the very next call, and takes it off any order a caller tries anyway. Everything comes back at midnight on its own.
Put your menu in once, prices and all. Every order is priced off the menu's own numbers, never worked out by ear, and the caller hears the total and their order number before they hang up.
The agent recognises the number, knows what they had last time, and can offer the same again. Ring back to change tonight's order and it updates the same ticket; cancelling works until the kitchen has started on it.
Out of the box a ticket counts the moment the call ends. Prefer a human in the loop? Flip auto-accept off and every ticket waits for a tap, and accepting a booking is what confirms it and sends the message.
Turn on printing and every accepted ticket comes out of a standard 80mm receipt printer, order number big at the top, allergies boxed. The kitchen keeps working off paper; the paper just writes itself now.
At the end of any day the board took something, a close-out arrives by email or text: how many orders and bookings, what they came to, anything cancelled. Quiet days send nothing.
No setup fee, no per-ticket charge and no lock in, so a flat-out Friday costs the same as a quiet Tuesday. Messages your staff send from the screen are 10c each and WhatsApp messages are free.
Front Counter needs an incoming Talkify agent to answer the calls: it has nothing to fill the screen with on its own. Business agents are $129/month at the founding rate for your first 3 months, then $199, including 200 minutes of calls.
The questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.
Everything Talkify connects to, and what each connection actually does.
The phone answered while you are serving the person in front of you.
The same agent on your website, in voice and text.