Cafes · Orders & bookings · NZ & AU

The machine is going. The queue is out the door. The phone is ringing.

Nobody is going to hear it, and if they do they cannot stop. Talkify takes the office coffee run with the right milk on every cup.

Answers
Over the noise
Takes
Orders & tables
From
$10/mo
Setup fee
$0
Order 0034 · 6 coffees
Nobody looked up.
The order still landed.
9:10amSix cups
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The office coffee run is the call you cannot miss.

One person ringing for six flat whites is worth more than most of the queue, and they ring when nobody can pick up. Miss it twice and they ring the place across the road.

Orders ahead

Six cups, six milks

Oat, trim, decaf, one sugar. Written on the cup it belongs to.

Tables

Brunch on Sunday

Bookings and orders are different tickets on the same screen. It still takes bookings after you shut.

Catering

Your own kind of ticket

Name it yourself and write the questions. Four lines in a box is the whole setup.

The phone rings. Nobody stops.

Any tablet, laptop or spare screen with a browser on it. Nothing to install.

Answers every call.

All of them at once, on the second ring, however busy you are.

Asks the right things.

And writes what they asked for on the line it belongs to, in their words.

Lands mid-call.

The ticket fills in while they talk, so you see a big order coming.

You set the wait.

Tap a time and every caller after that is told it. Change it as the night goes on; it goes quiet on its own so a lunchtime figure is never quoted at nine.

Run out? One tap.

Tap the item on the screen and the agent stops selling it from the very next call, and takes it off any order a caller tries anyway. Everything comes back at midnight on its own.

Pricing

Two ways to pay. No setup fee either way.

Most shops start here Pay as you go $10/month

Then $1 a minute, only on calls you take.

  • $10 free credit to start
  • A quiet Tuesday costs almost nothing
  • Cancel any time

Suits a phone that goes in bursts: weekend trade, seasonal, or still working out the numbers.

Reception agent $129/month

Flat, per number. Founding rate, then $199.

  • 200 call minutes and 50 texts a month
  • Up to 3 agents on the number
  • Extra minutes 10c each

Suits a phone that barely stops through service, where you would rather know the figure up front.

+$59/mo

Front Counter, the screen itself. As many tablets as you like, on either plan, with sold-out taps, docket printing, daily order numbers and an end-of-day close-out included. Texts from the screen are 10c each and WhatsApp is free.

How the screen works

The screen needs an agent answering the phone, so it is one of the two above plus Front Counter, whichever suits a cafe. Full price list.

Frequently asked.

Nine of the questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.

The machine is loud and the queue is long. Nobody hears the phone.
That is the whole reason this exists. The agent answers on the second ring however loud it is behind the counter, and whoever is on the machine never has to look up. The order or the booking appears on a screen instead of as an interruption.
Do people really ring a cafe?
For orders ahead, yes: the office coffee run, the six flat whites at ten past nine, the platter for a meeting on Thursday. Those are the calls worth the most and the ones most likely to ring out during the morning rush.
Can it take the milk right? Everyone wants something different.
It asks. You tell it once that you are a cafe and it knows to ask what milk and whether they take sugar on anything with coffee in it, and whether anything savoury should be heated. Each answer goes on the line for that drink, not in a note at the bottom.
Can it take a table booking as well as an order?
Yes, and it can tell them apart. Bookings and orders are separate kinds of ticket on the same screen, and you can tick either or both. If you take bookings for the weekend it will keep taking those after you have shut, while refusing an order because nobody is in.
We do platters and catering. Can it take those?
Yes, and this is where you name your own kind of ticket. Call it a catering enquiry, write out what you want asked (how many, when, dietaries, delivery or pickup) one line at a time, and it asks those questions and lays them out on the screen as labelled rows.
What about people asking whether we do gluten free?
Put your menu in once and it answers what you have, what is in it and what it costs, on every call. The ones that never become an order are the ones it saves you the most time on.
Do they get told when it is ready?
One tap when you clear the ticket. WhatsApp where they have it, which is free, and a text where they do not. The wording is already written with their name on it.
We are in Australia. Does it work here?
Yes. Australian numbers are answered in Australian data centres and New Zealand numbers in New Zealand ones.
What does it cost?
Pay as you go is $10 a month for the number plus $1 a minute, which suits a cafe whose phone goes hardest for two hours a day. A reception agent on a flat monthly plan is $129/month at the founding rate for your first 3 months, then $199. The screen is $59 a month on top. No setup fee, no lock in.
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Talkify is currently available to businesses in New Zealand & Australia only.

Personal Assistant
Single mobile or landline. Built for one person, not a business.
$89/mo
Shortwave plan

Founding rate On a monthly plan your price is locked in at the founding rate for your first 3 months, then the standard rate applies. Pay as you go has no founding step: the rate is just the rate. Plans include 50 to 200 minutes a month, then 10c a minute. The first 20 texts each month are free, then 10c each.

● Your data stays in NZ.
TWO WAYS TO HEAR THE AGENT

Ring it like a customer.
Order six flat whites.

Hear it yourself · our AI agent, 24/7 · ask it anything 03 242 1262 Sign up, sales & support · we'll set you up 0800 002 967
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